Terms of Service

Effective Date: June 15, 2026

Welcome to Velvet Cadence (“we,” “us,” “our”). By accessing or using our website https://velvetcadence.com (the “Site”) or our virtual assistant services designed specifically for MedSpas (the “Services”), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Notice. Please read these Terms carefully before using our Site or Services.

Acceptance of Terms

By accessing or using our Site or Services, you agree to comply with and be bound by these Terms, including any future modifications. If you do not agree with these Terms, you must not use the Site or Services.

Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and the “Effective Date” at the top of these Terms will be updated accordingly. We encourage you to review these Terms periodically for any updates. Your continued use of the Site or Services after the posting of changes constitutes your acceptance of such changes.

Nature of Services

Velvet Cadence provides administrative, operational, and virtual assistant support tailored for MedSpa businesses. We do not provide medical advice, medical diagnoses, or healthcare treatments. Our clients remain solely responsible for all medical care provided to their patients, the actions of their in-house staff, and strict compliance with all healthcare laws and regulations applicable to their practice.

Use of the Site and Services

You agree to use the Site and Services in accordance with applicable laws and regulations. You may not use the Site or Services for any unlawful or prohibited activities, including but not limited to:

Violating any applicable local, state, national, or international law, including healthcare privacy regulations (e.g., HIPAA).
Transmitting harmful, offensive, or illegal content.
Engaging in any conduct that disrupts or interferes with the functionality of the Site or Services.

Account Registration

To access certain features of our Services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Velvet Cadence or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or otherwise use any content from the Site without our express permission.

Limitation of Liability

To the maximum extent permitted by law, Velvet Cadence, its affiliates, officers, employees, agents, or licensors shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to the use or inability to use the Site or Services, even if we have been advised of the possibility of such damages.

Governing Law

These Terms and any disputes arising from or related to them will be governed by and construed in accordance with the laws of the State of [Your State, e.g., California], without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in [Your City, State, e.g., San Francisco, California] for any legal actions or proceedings related to these Terms.

Privacy Notice

By using the Site or Services, you also agree to our Privacy Notice, which explains how we collect, use, and protect your personal data. Please review the Privacy Notice for more information.

Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at:

growth@velvetcadence.com